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Returns Policy


Returns policy - For shipments to Greece

In an effort to meet our customers' expectations in the products they choose from offer the possibility of a return to all products for exchange or full refund within 14 calendar days from the date of delivery of products based on documents receipt, provided that they adhere to the following terms.

Please note that:

We reserve the right to reject product returns not repaid according to the terms return policy listed below.
Also you may be required to pay the shipping cost of these goods will be returned back to you in case of non-conformity.
Also do not accept returns on products: the baby milk, baby creams and refrigerated products for security and proper maintenance.

The following conditions must be met for returning products to

Return exchange request must not exceed 14 working days from the delivery date based on the documents receipt.
All returns and exchanges must be received in original condition you received the item.

If there is a mistake of our company, the return is accepted if you notify us within no more than 5 working days. We refund the money corresponding to the value of the order and the shipping costs.

If it does not appear any error on the part of our company is refunded only the amount corresponding to the value of products and shipping costs borne by the customer only.
Your money Returns are over within 30 days from the return and receipt of products from us.
For your refund should tell us the account to which you want to deposit. For refunds are necessary retail receipt. Invoice should return to about packing slip.
Before returning the product, you should contact us at 801 1000 269

If the product complies with the criteria above, please feel free to send it back to us for replacement or refund. Otherwise we reserve the right to not accept the return.

Please remember that we can move to a refund if the returned products meet all the above requirements and are suitable for sale situation.

The return of non-defective product and refund to the customer, the original shipping costs charged to customer and deducted from the amount to be repaid.

To return not wrong, not damaged or otherwise non-defective product in order to return the money, the customer shall bear the shipping costs for return.

The customer always has the responsibility of sending back to our offices of the product, as the receiver is not possible the do search your package on any mailing / shipping.

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